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Store Policy
Customer Care
At Passione Jewelry, we are dedicated to providing exceptional service and support to ensure your experience with us is nothing short of extraordinary. Whether you have a question about a product, need assistance with an order, or require after-sales support, our Customer Care team is here to help.
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Contact Us:
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Phone- Call us at +66851152599 or +66990967686. Our customer care representatives are available Monday to Friday.
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Email: Send us an email at passionejewelrydesigns@gmail.com. We aim to respond to all inquiries within 24 hours.
Privacy & Safety
At Passione Jewelry, we prioritize the privacy and safety of our customers. We are committed to protecting your personal information and ensuring a secure shopping experience.
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When you place an order on the website, personal information is required in order to complete the request successfully. Such personal information is necessary and includes, but is not limited to; name, address, contact number and email address information. We may use the information we collect about you to:
USE OF PERSONAL INFORMATION
All information collected on the website remains the property of Passione Jewelry and will not be shared or disclosed to any Third Party unless required in terms of the following:
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Facilitate your order and provide the services you request;
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Confirm and track your order;
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Respond to your inquiries and requests;
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Prevent and detect fraud or abuse;
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Improve our website, service, product offerings, marketing and promotional efforts;
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Understand customer demographics, preferences, interests and behavior; and
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Contact you via email, mail or telephone regarding products or services that we believe may interest you.​​
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SHARING OF PERSONAL INFORMATION
All information collected on the website remains the property of Passione Jewelry and will not be shared or disclosed to any Third Party unless required in terms of the following:
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To our shipping provider in order to courier an order
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To our payment gateway provider in order to confirm and process a transaction
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If requested by a registered financial provider (bank) in order to, but not limited to, verify a transaction; and/or to prevent abuse and/or fraud
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If requested by law
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DISCLAIMER
Passione Jewelry reserves the right to update, amend and/or cancel this privacy policy at any time without prior consent or notice. When revisions to this policy are made, it is automatically updated on the website and will immediately come into effect. We encourage you to check the Privacy Policy each time you visit our website for any updates or amendments. Your use of our website constitutes your consent to this Privacy Policy, including any amendments or updates. We may make additional features, functionality, offers, activities, or events (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.
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Wholesale Inquiries
​For any Wholesale Inquiries please contact us at:
Email: passionejewelrydesigns@gmail.com
Phone: +66851152599
Payment Methods
​- Credit / Debit Cards
- PAYPAL
- Offline Payments